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  • Client had several enquiries from practices around ways to leverage video collaboration platform to provide remote patient consultation.
  • They also wanted a solution that will integrate itself with the practice EMR system and automate the appointment and scheduling part.
  • While the client base was surveyed for the most commonly used EMR, several existing customers who were on Athena were given the priority.



It all started with understanding the needs from Practices. Most of them had to use a manual process where the provider and the patients were called and asked to connect over the remote session. Following use cases were identified to provide enhanced experience.

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"We were looking for a partner and not just a vendor and Faichi understood that well."

Founder and CEO

"Faichi developed a basic idea into something fantastic!

VP, Information Services

"Faichi provided a solution for us to accomplish the work in the anticipated time and budget.

Director Software Engineering, HighWire Press

“It's surely great to be up on green hopper and have a clear list of tasks and our 1st burn down

System Software Developer, HighWire Press

“Faichi has done such a great job of converting all the code over to the new version and they  al

Sr. Director Engineering

" We chose Faichi for variety of reasons, above all their responsiveness.

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