Boston-based open source company Acquia has won a contract to develop a new Web presence for Brisbane Airport Corporation.

The new website will be built using the open source content management system Drupal 8. A customised version of Drupal, dubbed govCMS, has been used to build about 450 Australian Government sites.

Drupal expert partner Technocrat will provide technical delivery of the BAC site.

The project will be implemented in two phases with the first being one that will provide an interface for people to check flights, retail, dining and other airport facilities.

A second phase will target partner and investor audiences and focus on improved navigation and communications.

BAC head of ICT and Business Solutions Mansoor Karatela said the new website would provide travellers with improved communications and simplified processes.

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"The enhanced offering is part of a phased digital rollout that continues to build upon digital innovation and our on-going commitment to deliver great customer experience at Brisbane Airport," he said.

Technocrat chief executive Anand Vasan said: “Brisbane Airport is already Australasia’s leading airport for service and quality, but we’re always looking for ways to further improve the passenger experience and this project will replicate online the sophisticated and multi-award winning experience we already offer in our terminals.

“From speed, to innovation and the million strong community, Drupal 8 represents the future for the best digital customer experience. It absolutely supports the vision that BAC has for its online and offline presence, and our team is looking forward to working with BAC in this high profile project.”

Acquia general manager of Asia Pacific and Japan Graham Sowden said the company shares BAC’s vision for going places.

"(We) are proud to enable the digital version of what it will become – a truly global-standard airport in Queensland. Indeed, we are delighted to deliver an exceptional experience for the first point of the customer journey,” he said.

 

Source: iTWire

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